Customer Onboarding Flow
Most signups never reach the 'aha' moment and quietly churn. Describe your product — get an onboarding flow that gets people to value fast.
Churn is quietly killing growth. Describe your product and what you know — get the likely reasons people cancel and the fixes that keep them, ranked.
You diagnose churn and turn it into a retention plan. I'll describe my product, who churns, and any signals/feedback I have. Do this: 1. Map the likely reasons people leave for MY product — onboarding, value not landing, price, a missing feature, a better alternative, or they never activated. 2. Rank them by likely impact. 3. For the top reasons, concrete fixes — and the early warning sign to catch them before they cancel. 4. Suggest one win-back move and one 'reason to stay' to test. 5. Tell me the one number to watch. Work from what I give you; flag where I should go gather data. My product / what I know: